DOCS · INDEX
Documentation
Guides for running research, importing contacts, sending surveys, and turning conversations into insights.
New to UpSight?
Set up your first project, import contacts, and start collecting insights
SECTION 04
Desktop & Recording
Record meetings with the desktop app and see which platforms, browsers, and operating systems are supported.
Desktop App
Install, sign in, and record Zoom, Meet, Teams, or in-person meetings with live evidence and transcript
Import Meeting Notes
NewBring Fireflies, Otter, and other notetaker transcripts in — by file, API key, or webhook — with attendees, evidence, and themes
Supported Apps & Platforms
NewOperating systems, meeting platforms, and browsers — and why Safari isn't supported for detection
SECTION 01
Surveys & Distribution
Create surveys, personalize the experience, and distribute to your audience.
Create Surveys
NewStep-by-step guide to build a survey that gets better answers, faster
Personalized Asks
NewReach specific people with per-person questions, an optional intro video, and voice answers
Survey Distribution
One guide for all sharing channels: direct link, email, QR, embed, and social
Survey Branching & AI Modes
Route respondents with skip logic, AND/OR conditions, and control AI autonomy in chat surveys
Invite Teammates
Share account access so invited users can see projects in their project picker after accepting
SECTION 02
CRM & People
Import contacts, manage organizations, and track opportunities.
Import People & Organizations
NewBring contacts, companies, and custom fields (membership, segment, etc.) into UpSight via CSV
Import Opportunities
NewImport pipeline data from your CRM with canonical field mappings and opportunity templates
CRM & Opportunities
Turn discovery conversations into deal intelligence with AI-powered coaching
CRM Quick Reference
One-page cheat sheet for the complete discovery-to-deal workflow
Pre-Meeting Briefs
NewAsk Uppy to prep you before any call — who you're meeting, what's at stake, and what to ask
SECTION 03
Research & Analysis
Plan research, analyze conversations, and discover patterns.
Research Workflow
The complete research process from planning to insights
Analyzing Insights
Discover patterns, validate hypotheses, and extract actionable findings
Conversation Lenses
SPICED, BANT, MEDDIC, MAP and team perspectives for structured extraction
Product Lens
Prioritize what to build using a pain-by-user-type matrix from conversations
Segments & Dynamic Groups
NewDefine reusable cohorts with B2B and consumer examples for analysis and survey branching
ICP, Groups & Lenses
NewHow the three building blocks stack — with sales and discovery journey walkthroughs
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