DOCS · INDEX
Documentation
Guides for running research, importing contacts, sending surveys, and turning conversations into insights.
New to UpSight?
Set up your first project, import contacts, and start collecting insights
SECTION 01
Surveys & Distribution
Create surveys, personalize the experience, and distribute to your audience.
Create Surveys
NewStep-by-step guide to build a survey that gets better answers, faster
Survey Distribution
One guide for all sharing channels: direct link, email, QR, embed, and social
Survey Branching & AI Modes
Route respondents with skip logic, AND/OR conditions, and control AI autonomy in chat surveys
Invite Teammates
Share account access so invited users can see projects in their project picker after accepting
SECTION 02
CRM & People
Import contacts, manage organizations, and track opportunities.
Import People & Organizations
NewBring contacts, companies, and custom fields (membership, segment, etc.) into UpSight via CSV
Import Opportunities
NewImport pipeline data from your CRM with canonical field mappings and opportunity templates
CRM & Opportunities
Turn discovery conversations into deal intelligence with AI-powered coaching
CRM Quick Reference
One-page cheat sheet for the complete discovery-to-deal workflow
SECTION 03
Research & Analysis
Plan research, analyze conversations, and discover patterns.
Research Workflow
The complete research process from planning to insights
Analyzing Insights
Discover patterns, validate hypotheses, and extract actionable findings
Conversation Lenses
SPICED, BANT, MEDDIC, MAP and team perspectives for structured extraction
Product Lens
Prioritize what to build using a pain-by-user-type matrix from conversations
Segments & Dynamic Groups
NewDefine reusable cohorts with B2B and consumer examples for analysis and survey branching
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